Administration Officer

Gippsland East Local Learning and Employment Network (LLEN) is seeking suitable applicants to provide administration support across Gippsland East LLEN’s functions.

The position includes office administration and reception for the Bairnsdale Hub. The work requires a commitment to our purpose and vision, an understanding of the importance of ‘first impressions’ and a genuine desire to work with people from diverse backgrounds.

If you are motivated and passionate about what you do and committed to making a difference, then this could be the position for you.

Applications close 5pm, Monday June 3, 2019.

Full position description is available below.
To obtain more information, call Jane on 03 5153 1745 or email

Please address your applications to Jane Ponting, our Executive Officer.


Administration Officer – Position Description

Our organisation

Gippsland East LLEN is a small not for profit organisation that supports the people in Wellington and East Gippsland Shires by improving local opportunities to access education and work.

We bring together community partners to support regional initiatives that are beyond the scope or capacity of our individual stakeholders. We are well known and respected for our community engagement; collective leadership; inclusiveness; trust; openness and forward thinking.

We know that our overall success is a combined effort and we therefore strive to provide an environment where staff are welcomed and safe – and opportunities to develop, grow and thrive.

Position overview

This is a new position and the right person will have the opportunity to shape and grow the role. Our Administration Officer is based in Bairnsdale and works across the Hub programs, including supporting the Gippsland East Higher Education Study Hub.

The total remuneration for this position is valued to $48,252 – $58,360 p.a., including a salary component $43,531 – $50,210 p.a. (Administration Officer Level 2-3 depending on experience), employer contribution to superannuation and annual leave loading.

The position is full-time (1.0 eft), with a negotiable option for 0.9 work/life balance arrangement.How the role operates

A typical day as the Administration Officer might include:

  • Providing ‘front of house’ reception – receiving and directing visitors
  • Liaising with the Hub Coordinator to manage room bookings
  • Providing support for Project Coordinators to manage events
  • Maintaining “what’s on” noticeboards for Hub users
  • Coordinating LLEN and Hub office systems – catering bookings, equipment purchase and maintenance, etc.
  • Liaising with other LLEN staff to resolve problems on behalf of students and local staff
  • Undertaking other Bairnsdale Education and Community Hub related tasks as required

Our Administration Officer might have additional skills and an interest in coordinating an onsite IT helpdesk for Hub users.

Decision making

Our Administration Officer:

  • Works under general direction of the Executive Officer
  • Operates within clear guidelines, established work practices and the LLEN’s policies and procedures
  • Seeks guidance in complex matters from the Executive Officer and Program Coordinators.

Your skills and experience

  • You are a great ambassador for the Hub. You willingly greet people with a bright, friendly manner and promptly attend to their needs. You can explain just about anything to anyone and you’re comfortable communicating in writing and on the phone. You are patient, level-headed and cool under pressure.
  • You enjoy solving problems. You love taking on challenges and finding creative solutions. You don’t get flustered easily. If you don’t know the answer, you know who can help you find it.
  • You are very organised and knowledge how to get the most out of office procedures.
  • You pay attention to the details. You prioritise your workload to deliver results on time. As far as you’re concerned, anything worth doing is worth doing right every single time. You stay focused and nothing falls through the cracks on your watch.
  • You like to learn new things and you can learn quickly. You are motivated to improve the processes and tools. When things change, you are flexible, know how to adapt and keep moving forward.
  • You are motivated and reliable. You are focused on working as a trusted team member. You volunteer for new challenges without waiting to be asked.
  • You’re going to take ownership of the time you spend with us and truly make a difference.

You have:

  • Certificate II or higher in a relevant qualification or experience in a similar role
  • Police Check
  • Working with Children Check
  • Current Victorian Drivers Licence

You might also have:

  • Flexibility to work occasional extra hours or days if required